Job Title: Human Resources Generalist

Reports To: VP of Start Up Operations

Compensation: $60,000-70,000/year

Job Type: On-Site Monday-Friday 9-5pm MST

Northpoint Recovery Holdings, LLC, established in 2009, is a growing, behavioral healthcare treatment platform treating adults with substance use disorder and co-occurring conditions under the Northpoint Recovery brand and adolescents with mental healthcare conditions under the Imagine by Northpoint brand. The Company serves patients with commercial health insurance and is an in-network model. Northpoint has grown from two facilities to fifteen today entirely on a de novo basis with plans to expand rapidly in both existing and new markets. Organizational values include humility, heart, inspiration and conviction. Our commitment to excellence means doing good for others and engaging in innovative empirical based treatment. In short, our mission is to help people get their lives back and show them respect and empathy in the process.

POSITION SUMMARY: As a key member of the Northpoint team, the Human Resources Generalist will serve as a multi-discipline resource, partnering with various team members to support HR service delivery by providing professional, analytical, and technical support to HR related project initiatives and in the interpretation and maintenance of HR policies, programs, and procedures. Activities and responsibilities may include, but is not limited to, processing employee-related transactions, indexing or scanning documents, performing basic auditing, and initiating process for onboarding employees.

The Human Resources Generalist will partner with the human resources team, affiliate leadership team members, key project stakeholders, and employees. This individual is responsible for the successful management of various HR projects, as well as, for analysis, routine and ad hoc reporting to support the decision-making functions of the affiliate leadership and senior management for HR and employment related projects/topics.

ESSENTIAL RESPONSIBILITIES AND DUTIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:

• Provide support to Human Resources Department and supports the day-to-day operation of the Northpoint markets in areas of recruiting, benefits, compensation, information systems, disability, Workers' Compensation, leaves of absence, recognition and rewards.
• Coordinate obtaining access, devices, tools and other peripherals procurements as needed for employees, in conjunction with leadership and the IT team.
• Reviews employee data changes and follows-up with appropriate parties if information/data is missing.
• Verifies and audits data changes and makes appropriate corrections.
• Submits required paperwork to appropriate resource for processing & indexing into employee personnel file and audit employee files.
• Researches and retrieves employee documents by request to meet audit requirements.
• Establishes and maintains supportive relationships with the key leaders across the organization, generating personal and organizational trust.
• Supports local leadership team with HR related questions, provide training on HR related items, and support leadership team in navigating employee questions.
• Assist in pulling reports and data useful for the local markets and the leadership team.
• Assists in providing guidance to employees out on leave of absence; ensures appropriate laws are followed.
• Develops and implements strategies for improving event effectiveness and participation based on statistical results from evaluations, surveys, and feedback from attendees.
• Assist with New Employee Orientation (NEO) and the onboarding of staff.
• Assists with new hire paperwork for new employees, verifies I-9 documentation, meal waiver forms (if applicable), obtain legal documentation for employee name change, licensure and certifications.
• Takes photos of new employees, prints ID badges and enter timekeeping information.
• Leads, facilitates and manages affiliate HR and employment related projects as assigned.
• Partners with stakeholders in identifying, prioritizing and implementing key HR project plans to achieve objectives.
• Develop oral and written reports to address outcomes of implementation with operational staff.
• Demonstrate positive interpersonal skills in dealing with all internal and external customers and ensure a high degree of responsiveness both within and outside the organization.

QUALIFICATIONS/REQUIREMENTS FOR POSITION:

• Bachelor’s Degree in relevant field or commensurate experience required
• SHRM Certified Professional (SHRM-CP) or HRCI Professional in Human Resources (PHR) credential preferred
• Minimum of three (3) years of experience working with managers and leaders in a human resources capacity; preferably in a healthcare environment
• Strong business acumen and a comprehensive understanding of how HR makes departments within an organization successful
• Ability to learn and understand new processes, concepts or skills quickly. Demonstrates initiative in providing feedback/input to improve workflow/processes. Ability to use keyboard by touch to input alphanumeric data for extended periods.

• Ability to communicate through verbal and written means, and to understand and follow verbal and organization skills and attention to details.
• Displays a customer service focus in all decisions and actions.
• Ability to prioritize workload to complete assignments accurately and timely.
• Ability to interact and maintain effective working relationships with those contacted in the performance of required duties.
• Demonstrates respect for cultural and linguistic differences and promotes an inclusive work environment.
• Ability to work effectively in a dynamic and fast-paced environment with changing business priorities. Ability to maintain and work discreetly with confidential information.
• Ability to use essential applications and/or databases associated with the role’s duties and responsibilities.
• Operate with autonomy and discretion; a true hands-on approach as well as the ability to successfully monitor the "pulse" of the employees to ensure a high level of employee engagement
• Ability to support a 24/7 environment that has multiple shifts and significant staffing ramps as we grow in current and future markets
• Must have superb communication skills, including effective facilitation, listening and writing skills
• Must be solution focused and comfortable working in an environment which demands strong deliverables along with the ability to identify problems and drive appropriate solutions

PREFERRED KNOWLEDGE AND SKILLS:

• Excellent critical thinking skills
• Excellent organizational abilities
• Strong mentoring, and coaching experience; ability to influence and engage employees and peers
• Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with senior management, board of directors, and staff
• Ability to operate as a practical tactical as well as a strategic thinker
• Comfortable analyzing information and dealing with complexity
• Quickly and effectively identify and resolve problematic situations
• Able to handle confidential material in a reliable manner
• Ability to perform several tasks concurrently with ease and professionalism
• Ability to effectively prioritize workload in a fast-paced environment
• Strong attention to detail and accuracy
• Proficiency with Microsoft Office Suite

PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Though this position is not permanently located in a treatment facility setting, exposure to emotionally impaired patients is possible, and may be frequent. Stress ranges from low to high, depending on the situation
• Must have the reasonable ability to stand, walk, sit, use hands to finger, handle, feel, reach, balance, stoop, kneel, talk, see, and hear. Must be reasonably capable of lifting fifteen (15) pounds
• Indoor treatment setting and office environment
• Use of a mouse and keyboard
• Some travel may be required, inclusive of overnight stays and weekends

CONDITIONS OF EMPLOYMENT:

• Completion of a tuberculin screening during first week of employment
• Completion of a pre-employment drug screening, post-accident and upon reasonable suspicion of use
• Completion of new employee orientation and required paperwork prior to reporting to work, including acknowledgment of all Company policies
• Demonstrated computer literacy
• Attendance at all mandatory staff development and training
• Completion of background and professional reference checks

This job description is not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with this job. It is meant to be an accurate reflection of the principal job elements essential for making fair pay decisions about jobs.

Employees with potential access to protected health information must comply with all procedures and guidelines governed by HIPAA.

Northpoint is an Equal Opportunity Employer. Northpoint is an At-Will employer. Employment may be terminated at any time by employee, or employer with or without notice.