Job Title: Alumni Coordinator

Reports To: Program Director

Northpoint Recovery Holdings, LLC, established in 2009, is a growing, behavioral healthcare treatment platform treating adults with substance use disorder and co-occurring conditions under the Northpoint Recovery brand and adolescents with mental healthcare conditions under the Imagine by Northpoint brand. The Company serves patients with commercial health insurance and is an in-network model. Northpoint has grown from two facilities to 14 today entirely on a de novo basis with plans to expand rapidly in both existing and new markets. Organizational values include humility, heart, inspiration and conviction. Our commitment to excellence means doing good for others and engaging in innovative empirical based treatment. In short, our mission is to help people get their lives back and show them respect and empathy in the process.

Northpoint has an opening for an Alumni Coordinator for our Colorado portfolio of facilities.

POSITION SUMMARY: As a key member of the Northpoint team, the Alumni Coordinator is responsible for scheduling, communicating, planning and executing Alumni events. This person will track merchandise and inventory, oversee Northpoint alumni programs, and provide long lasting recovery support. This position bridges graduating clients to a smooth transition into a recovery centered life, while keeping them connected to the Northpoint community and the alumni program. This is truly the heart and soul of our successful outcomes.

ESSENTIAL RESPONSIBILITIES AND DUTIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:

• Maintain database of all Northpoint Recovery alumni
• Track and report specified data to supervisor
• Have a deeply intimate knowledge of the entire alumni population
• Collaborate in a team setting with the Director of Alumni as well as other market Alumni Coordinators
• Coordinate and execute alumni meetings and events
• Coordinate alumni and patient interactions including scheduling alumni speakers at the inpatient level
• Work with clinical staff to maintain knowledge of the population, communicate alumni information items and maintain the alumni program as a healthy environment
• Increase access to support and community resources for the alumni of Northpoint facilities Coordinate alumni anniversaries and acknowledgement
• Maintain engagement from all WashingtonIdahoNorthpoint facility alumni
• Maintain regular presence at all WashingtonIdahoWashington facilities
• Create regular content and engagement in Northpoint alumni social media
• Distribute exit surveys and follow up on completion
• Generate online reviews for each WashingtonIdaho facility
• Manage and maintain inventories of alumni merchandise
• Adhere to all company policies and procedures
• Maintain confidentiality in accordance with established policies and procedures and standards of care
• Performs other related duties and special projects as assigned

QUALIFICATIONS/REQUIREMENTS FOR POSITION:

• Must be at least 21 years of age
• Minimum of 1 year experience in the field of Behavioral Health or other relevant industry preferred
• Must have a valid drivers’ license, a safe driving record, and reliable transportation

PREFERRED KNOWLEDGE AND SKILLS:

• Excellent critical thinking skills
• Strong attention to detail with demonstrated organizational skills
• Comfortable analyzing information and dealing with complexity
• Able to handle confidential material in a reliable manner
• Excellent communication skills; ability to communicate clearly and concisely, verbally and in writing
• Strong interpersonal skills to handle sensitive situations and confidential information
• Social ease and a demonstrated ability to build relationships with a variety of different people and personality types
• Ability to perform several tasks concurrently with ease and professionalism
• Ability to effectively prioritize workload in a fast-paced environment
• Proficiency with Microsoft Office Suite

SUPERVISORY RESPONSIBILITIES:

• None

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Job performed at a desk in front of a computer
• Requires heavy use of mouse and keyboard
• Indoor office environment
• Ability to lift and move up to 30lbs
• Exposure to emotionally impaired patients/clients is possible

CONDITIONS OF EMPLOYMENT:

• Completion of a tuberculin screening during first week of employment
• Completion of a pre-employment drug screening, post-accident and random for upon reasonable suspicion of use
• Completion of orientation and required paperwork prior to reporting to work
• Demonstrated computer literacy
• Completion of CPR/First Aid Training within first 90 days of employment
• Attendance at all mandatory staff development and training
• Completion of background and reference checks
• Completion of Motor Vehicle Record (MVR) check

Job Type: Full-Time

Compensation:

• $21.00 to $25.00 per hour

Professional Development:

• Professional development, and the opportunity for continuing education credits to maintain licensure is provided at no cost to the employee

Full-Time Benefits Include:

• 85% Employer Paid Medical premium for employee level coverage – spouse and dependent premiums are subsidized at 50%
• 100% Employer Paid Basic Life Insurance equal to 1x annual salary, up to $100,000
• 100% Employer Paid Employee Assistance Program
• Voluntary Dental, Vision, Short-Term Disability, and Supplemental Life & AD&D Insurance
• Pre-tax Savings Accounts for all IRS-allowable medical and dependent care expenses
• Generous Paid Time Off plan and 10 paid holidays annually
• Employee Referral Bonuses
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401K Retirement Plan & Employer Match
• Consumer discounts through LifeMart
• Free parking!

Ability to Commute/Relocate:

• Loveland, CO; reliably commute or plan to relocate before starting work (Required)

This job description is not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with this job. It is meant to be an accurate reflection of the principal job elements essential for making fair pay decisions about jobs.

Employees with potential access to protected health information must comply with all procedures and guidelines governed by HIPAA.

Northpoint is an Equal Opportunity Employer. Northpoint is an At-Will employer. Employment may be terminated at any time by employee, or employer with or without notice.